Quality spare part availability: Liebherr-Mining Equipment goes for A3

 Quality spare part availability: Liebherr-Mining Equipment goes for A3

As a production company Liebherr-Mining Equipment Colmar SAS is responsible for the development, production and service of large hydraulic excavators used in open-cast mining and dredgers needed for maritime operations. Under extreme conditions, mini excavators from Colmar are set up in mines of gold, platinum, carbon and other minerals all over the world. Therefore superlative machines are built in Colmar. The biggest excavator distributed by Liebherr is a giant - the R 9800 is 11 meters high and has a tare weight of 800 tons and so it is nearly three times heavier than an Airbus A380.

In open-cast mining an excellent service is very important because a permanent availability of working machines has highest priorities in the sector. Liebherr offers customized service solutions any time at any mining facility on site including an efficient delivery service for spare parts. To keep up a high deliverability for over 34.000 spare parts a precise demand planning is necessary.

Therefore Liebherr-Mining Equipment Colmar SAS relies on the latest IT-systems. The environment of sales planning is nearly as challenging as the operating conditions of the excavators: Extremely high demand fluctuations are highly demanding for the new forecast software.

By choosing TIA A3 the leading Infor ERP LN was complemented by an efficient component for forecast, trend calculation and rolling demand planning. As a result optimized warehouse stocks enable the company to provide an excellent spare parts delivery service.